Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
Изчерпано количество
Продуктът не е наличен
Запиши се за известие при зареждане
Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
Информация за "Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns"
- SKU 9780071769969
- Weight 0.386000
- ISBN 9780071769969
- Вид корица Paperback / softback
- Издателство McGraw-Hill Education - Europe
- Брой страници 256
The information below is required for social login