CRM at the Speed of Light, Fourth Edition
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The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.
Информация за "CRM at the Speed of Light, Fourth Edition"
- SKU 9780071590457
- Weight 1.102000
- ISBN 9780071590457
- Вид корица Hardback
- Издателство McGraw-Hill Education - Europe
- Брой страници 688
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