Delivering Public Services That Work
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This latest colletion of Case Studies demonstrate just how much can be achieved in a relatively short time using a Systems Thinking approach in a wide range of local authority departments.It's a handbook for anyone faced with the apparently impossible task of improving service levels and dramatically cutting costs.
Информация за "Delivering Public Services That Work"
- SKU 9781908009685
- Weight 0.330000
- ISBN 9781908009685
- Вид корица Paperback / softback
- Издателство Triarchy Press
- Брой страници 192
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