Quality Improvement in European Public Services
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Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
Информация за "Quality Improvement in European Public Services"
- SKU 9780803974654
- Weight 0.243000
- ISBN 9780803974654
- Вид корица Paperback
- Издателство SAGE Publications Ltd
- Брой страници 208
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