114,90 лв.

Quality Improvement in European Public Services

114,90 лв.
Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
Информация за "Quality Improvement in European Public Services"
  • SKU 9780803974654
  • Weight 0.243000
  • ISBN 9780803974654
  • Вид корица Paperback
  • Издателство SAGE Publications Ltd
  • Брой страници 208