99,90 лв.

Service Quality in Leisure, Events, Tourism and Sport

99,90 лв.
This enhanced new edition addresses key points and principles of managing service quality across the sector. It considers the underpinning theory of service quality, informs the reader of the practical application of service quality management tools and techniques in the leisure and tourism industry and is fully illustrated with case-studies.
Информация за "Service Quality in Leisure, Events, Tourism and Sport"
  • SKU 9781780645452
  • Weight 0.890000
  • ISBN 9781780645452
  • Вид корица Paperback / softback
  • Издателство CABI Publishing
  • Брой страници 322