91,90 лв.

The Customer Call Center Outback

91,90 лв.
This is a support pack for supervisor's in call centres. Using a ""workbook"" format, its goal is to offer suggestions on how to solve the most frequently encountered problems for this group. It is based on research with 70 call/contact centre supervisors.
Информация за "The Customer Call Center Outback"
  • SKU 9781557532596
  • Weight 0.259000
  • ISBN 9781557532596
  • Вид корица Paperback / softback
  • Издателство Purdue University Press
  • Брой страници 100