The Language of Service Encounters
Изчерпано количество
Продуктът не е наличен
Запиши се за известие при зареждане
A comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, this book sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico.
Информация за "The Language of Service Encounters"
- SKU 9781107035829
- Weight 0.580000
- ISBN 9781107035829
- Вид корица Hardback
- Издателство Cambridge University Press
- Брой страници 296
The information below is required for social login