95,90 лв.

This is Service Design Doing

95,90 лв.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.
Информация за "This is Service Design Doing"
  • SKU 9781491927182
  • Weight 0.920000
  • ISBN 9781491927182
  • Вид корица Paperback / softback
  • Издателство O'Reilly Media, Inc, USA
  • Брой страници 500