Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.
Информация за "Uncommon Service"
- SKU 9781422133316
- Weight 0.500000
- ISBN 9781422133316
- Вид корица Hardback
- Издателство Harvard Business Review Press
- Брой страници 272
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