Applying Service Science in Business
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A book that expounds the six principles of Service Science, including the all-important principle of value co-creation (between the producer and the customer, the employee and the hierarchy). It describes the tools for application of the principles, from modular business architecture to the global, mobile and social business tools.
Информация за "Applying Service Science in Business"
- SKU 9781606496626
- Weight 0.242000
- ISBN 9781606496626
- Вид корица Paperback
- Издателство Business Expert Press
- Брой страници 200
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