151,90 лв.

A Guide to Computer User Support for Help Desk and Support Specialists

151,90 лв.
Focuses on the informational resources and technical tools needed most to function effectively in a support position. This book helps readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities.
Информация за "A Guide to Computer User Support for Help Desk and Support Specialists"
  • SKU 9781285852683
  • Weight 1.076000
  • ISBN 9781285852683
  • Вид корица Paperback / softback
  • Издателство Cengage Learning, Inc
  • Брой страници 688