Bringing User Experience to Healthcare Improvement
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Presents a way of bringing about improvements in healthcare services by being user-focussed. This work explores the underlying concepts, methods and practices of EBD, and offers an approach to healthcare customer satisfaction. It also includes a foreword by lynne Maher, Head of Innovation Practice, University Of Warwick, Coventry.
Информация за "Bringing User Experience to Healthcare Improvement"
- SKU 9781846191763
- Weight 0.404000
- ISBN 9781846191763
- Вид корица Paperback / softback
- Издателство Taylor & Francis Ltd
- Брой страници 222
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