Customer Encounters on Twitter - A Study of Positive Evaluation and Complaint Management on English Corporate Profiles
Изчерпано количество
Продуктът не е наличен
Запиши се за известие при зареждане
This book presents a discussion of the properties of customer encounters conducted on brand profiles on Twitter. The author characterizes consumer messages containing positive evaluation and complaints posted on company profiles.
Информация за "Customer Encounters on Twitter - A Study of Positive Evaluation and Complaint Management on English Corporate Profiles"
- SKU 9788323346579
- Weight 0.666000
- ISBN 9788323346579
- Вид корица Paperback / softback
- Издателство Uniwersytet Jagiellonski, Wydawnictwo
- Брой страници 252
The information below is required for social login