Designing the Best Call Center for Your Business
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Examines various aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
Информация за "Designing the Best Call Center for Your Business"
- SKU 9781578203130
- Weight 0.522000
- ISBN 9781578203130
- Вид корица Paperback / softback
- Издателство Taylor & Francis Ltd
- Брой страници 300
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