Lean Six Sigma for Service
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Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.
Информация за "Lean Six Sigma for Service"
- SKU 9780071418218
- Weight 0.654000
- ISBN 9780071418218
- Вид корица Hardback
- Издателство McGraw-Hill Education - Europe
- Брой страници 400
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