87,90 лв.

Measuring Customer Experience

87,90 лв.
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
Информация за "Measuring Customer Experience"
  • SKU 9781137375452
  • Weight 0.360000
  • ISBN 9781137375452
  • Вид корица Hardback
  • Издателство Palgrave Macmillan
  • Брой страници 166