Transforming Government and Public Services
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Major public sector IT-enabled business change programmes are designed to realize benefits in terms of more efficient services, services tailored to the need of citizens, and improved outcomes, but in practice such benefits often fail to materialize. This book provides tools, techniques and processes to reverse this trend.
Информация за "Transforming Government and Public Services"
- SKU 9781409401636
- Weight 0.572000
- ISBN 9781409401636
- Вид корица Hardback
- Издателство Taylor & Francis Ltd
- Брой страници 188
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