Understanding Everyday Incivility
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Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.
Информация за "Understanding Everyday Incivility"
- SKU 9781538141205
- Weight 0.406000
- ISBN 9781538141205
- Вид корица Paperback / softback
- Издателство Rowman & Littlefield
- Брой страници 264
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